Qualifications:

• Candidate must have at least a Bachelor's degree (Computer Science /Communication/ Marketing or equivalent in a relevant field)
• At least 3 years of working experience preferably in an IT Industry Company
• Experienced in IT Outsource/ IT Professional services
• Proficient in using customer relationship management (CRM) tools and data analysis software
• Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels
• Excellent Presentation and Negotiation
• ATarget Oriented
• Have a vehicle and a driving license (preferable)
• Personality: Fast learning, hard worker, and good attitude

Responsibilities:

• Develop and nurture long-term, strategic relationships with key accounts to drive business growth
• Manage the full customer lifecycle, from prospecting and contract negotiations to ongoing account management
• Identify and pursue new business opportunities, leveraging your industry expertise to expand the company's client portfolio
• Collaborate cross-functionally with various teams to ensure seamless service delivery and project implementation
• Proactively monitor client satisfaction and address any issues or concerns on time
• Contribute to the development of account management strategies and best practices
• Regularly report on account performance and progress against set objectives

• Communication Skills
• Negotiation Skills

• CRM Tools
• Product Knowledge
• Ms Office